Privacy Policy

1. Introduction

AVUS Inc ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account or update your profile, including:

• Name
• Email address
• Phone number (collected after account creation for alert notifications)
• Company/organization information
• Account credentials

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

• Log data (IP address, browser type, operating system)
• Usage patterns and analytics data
• Pages visited and features used
• Time and date of access

2.3 Machine and Equipment Data

Our Service collects operational data from machines and equipment, including performance metrics, sensor data, and location information necessary to provide our monitoring and management services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Send you alerts and notifications via SMS/text message to your phone number regarding machine status, alarms, and critical events
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

By providing your phone number, you consent to receive automated SMS/text message alerts from us. Standard message and data rates may apply. You may opt out of text message alerts at any time by updating your notification preferences in your account settings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Our Service uses:

• Session Cookies: Essential cookies required for authentication and functionality
• Analytics Cookies: Third-party analytics services (such as Google Analytics or PostHog) to understand how users interact with our Service

You can manage your cookie preferences through your browser settings or our cookie banner. Note that disabling certain cookies may limit your ability to use some features of our Service.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share your information
• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support), under strict confidentiality agreements
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your information in a portable format
• Opt-Out: Opt-out of certain data processing activities

To exercise these rights, please contact us using the contact information below.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: